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Sales Training For Your Non-Sales Departments
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Companies that are sales driven or have an external focus always try to offer better customer service and differentiation
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In order to promote and maintain a culture where everyone truly wears a sales hat whenever possible, your employees need to be encouraged to do so and rewarded when they exhibit sales like behaviors.
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When your customer's needs and desires are understood and recognized as part of your company's culture, positive outcomes and mutually beneficial partnerships typically result.
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The CLEAR Solutions Sales Training for Your Non Sales Departments package was designed to help you develop:
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Cross Functional Rapid Attack Teams to respond to problems and opportunities quickly and effectively,
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Training to introduce basic Sales Theory and understanding customer behavior and pain, Quality (visible and invisible), and customer service. Training can be tailored to job description and degree of customer interaction
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Programs that encourage non sales staff to look for cost down opportunities that can be shared, performance enhancements that can improve customer satisfaction, increase value and be up-sold.
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Incentive programs that will encourage all your employees to think of opportunities to improve the customer experience and increase your sales
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A culture where the customer is not always right, but where the customer is always the customer, and every employee feels a sense of empathy and a desire to provide customer satisfaction
Package Price: Based on scope. Please contact CLEAR Solutions for a quotation